TORONTO – April 24, 2013 — Since the early 2000s improving access to surgical and other hospital based care has been a national, provincial and regional priority across the country. Federal and provincial governments have allocated hundreds of millions of dollars to improve Canada’s weak performance in this area relative to other developed countries. Despite this investment, Canada continues to lag most other OECD countries in providing timely access to care.
Understanding that you can’t manage what you can’t track, many provincial government ministries of health have established provincial wait list registries. Each patient’s wait is tracked by these registries. Many of these provincial registries require the physician offices to submit paper forms or to log into a provincial web site in a parallel process outside the process of care. The timeliness and accuracy of capturing information by this approach has resulted in unnecessary costs and raised data integrity questions. MORE>>